We know that owning a direct relationship with your customers is key to building brand loyalty. As consumers are becoming increasingly accustomed to fast shipping and accurate order tracking, slow direct to consumer order fulfillment can be damaging to your company. At ITS Logistics, our direct to consumer fulfillment center is designed to help you deliver a great customer experience and build customer satisfaction—all while creating the most efficient solution for your business. Whatever fulfillment services you need, from subscription box fulfillment to pick and pack fulfillment to ecommerce fulfillment, we’re here to help.
What is direct to consumer fulfillment?
Direct to consumer fulfillment is another term for ecommerce fulfillment. ITS specializes in removing complexity from your supply chain. Direct to consumer order fulfillment can be complex, and that’s where we come in.
Our approach to direct to consumer order fulfillment
Simply put, we will help increase brand loyalty for your business by providing efficient, time-sensitive, and accurate direct to customer fulfillment. We will review your current supply chain process and customize a solution to your specific needs, including anything from same day order processing to Amazon fulfillment and service requirements. We also offer real time reporting along with customized technology solutions to help you manage the data immediately and appropriately. Our direct to consumer fulfillment centers allow us to create efficient order fulfillment solutions for you, while providing excellent service to your customer base and allowing you to focus on growing your business.
Transportation management
One of the key costs and service requirements in today’s supply chain is the actual transportation of your product to and from your shipping locations. Let ITS Logistics help by looking at your entire supply chain. Whether it’s inbound truckload on our asset-based fleet, inbound drayage from all US ports, or shipping small parcel while taking advantage of our purchasing discounts with most parcel shipping companies—we can help efficiently manage your transportation requirements.
Inventory management and storage
You shouldn’t have to worry about tracking and maintaining inventory on top of everything else you do. We specialize in inventory control and order management, so you don’t have to. We will create an optimal solution to ensure on-time, cost-effective, direct to consumer fulfillment.
How to get started
Your consumers expect excellent customer service, and that includes timely deliveries and transparent tracking. Let us handle the logistics of direct to customer fulfillment so you can focus on growing your business and building your customer relationships. At ITS Logistics, we exist to improve the quality of life by delivering excellence in everything we do.
Warehousing & Distribution Case Studies
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