Direct to Customer Fulfillment Services

We know that owning a direct relationship with your customers is key to building brand loyalty. As consumers are becoming increasingly accustomed to fast shipping and accurate order tracking, slow direct to consumer order fulfillment can be damaging to your company. At ITS Logistics, our direct to consumer fulfillment center is designed to help you deliver a great customer experience and build customer satisfaction—all while creating the most efficient solution for your business. Whatever fulfillment services you need, from subscription box fulfillment to pick and pack fulfillment to ecommerce fulfillment, we’re here to help.

What is direct to consumer fulfillment?

Direct to consumer fulfillment is another term for ecommerce fulfillment. ITS specializes in removing complexity from your supply chain. Direct to consumer order fulfillment can be complex, and that’s where we come in.

 

 

Our approach to direct to consumer order fulfillment

Simply put, we will help increase brand loyalty for your business by providing efficient, time-sensitive, and accurate direct to customer fulfillment. We will review your current supply chain process and customize a solution to your specific needs, including anything from same day order processing to Amazon fulfillment and service requirements. We also offer real time reporting along with customized technology solutions to help you manage the data immediately and appropriately. Our direct to consumer fulfillment centers allow us to create efficient order fulfillment solutions for you, while providing excellent service to your customer base and allowing you to focus on growing your business.

 

 

Transportation management

One of the key costs and service requirements in today’s supply chain is the actual transportation of your product to and from your shipping locations. Let ITS Logistics help by looking at your entire supply chain. Whether it’s inbound truckload on our asset-based fleet, inbound drayage from all US ports, or shipping small parcel while taking advantage of our purchasing discounts with most parcel shipping companies—we can help efficiently manage your transportation requirements.

ITS Logistics Direct to Customer Fulfillment

Inventory management and storage

You shouldn’t have to worry about tracking and maintaining inventory on top of everything else you do. We specialize in inventory control and order management, so you don’t have to. We will create an optimal solution to ensure on-time, cost-effective, direct to consumer fulfillment.

 

 

How to get started

Your consumers expect excellent customer service, and that includes timely deliveries and transparent tracking. Let us handle the logistics of direct to customer fulfillment so you can focus on growing your business and building your customer relationships. At ITS Logistics, we exist to improve the quality of life by delivering excellence in everything we do.

 

Learn more about our direct to consumer fulfillment services today!

Warehousing & Distribution Case Studies

Learn how we’ve tapped our vast partner network to solve logistics problems for clients.

May 14, 2019 in Case Study

A Case Study in Ecommerce with Nature’s Bakery

The food industry makes up a massive portion of the retail industry, but unlike other retail categories, food and beverage has had a harder time moving into the world of…
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April 25, 2018 in Case Study

ITS Logistics and UncommonGoods – Efficient Ecommerce Order Fulfillment

The shopping experience has shifted drastically from what it was just ten years ago, and supply chains have had to adjust to meet consumers’ high standards. Today’s shoppers expect their…
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February 3, 2017 in Case Study

ITS Logistics and Starbucks – A Perfect Blend

One of ITS Logistics’ core values is Continuous Improvement—and nothing illustrates that better than our partnership with Starbucks. ITS and Starbucks have been partners for 15+ years and the relationship…
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Learn more about our Direct to Consumer Fulfillment Services