As United Parcel Service Inc. targets smaller customers to help boost profits, it is also getting in deeper with the biggest customer of them all.
Amazon.com Inc. paid the company $11.3 billion last year for shipping services, making up 13.3% of all revenue for the year, UPS Chief Executive Carol Tomé said Tuesday. That was up from 11.6% of all revenue in 2019. No other customer contributes more than 10% to UPS’s top line.
