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IKEA Can’t Reopen Stores Fast Enough After Flubbing Online Orders

IKEA has long frustrated some shoppers by selling furniture designed to be assembled with a tiny wrench. But the company’s struggles during the coronavirus pandemic to complete online orders have brought customers a whole new kind of misery.


In many ways, this spring should have been a great moment for the flat-pack furniture giant as shelter-in-place orders prompted millions of workers to quickly set up makeshift workspaces at home.