Exactly one year ago, in SupplyChainBrain’s 2020 Supply Chain Management Resource Guide, we showcased the predictions of multiple industry thought leaders for the coming 12 months and beyond. Together they painted a picture of a radically transformed supply-chain landscape, one dominated by innovative technology and business processes, aimed at helping global organizations adjust to changing consumer habits in the age of the internet. That part they got right. What they missed — what we all missed — was how fast it was all going to happen.
