E-commerce is changing the landscape of business at a rapid pace. As more organizations have embraced e-commerce alongside existing distribution channels, their merchandise offerings have grown exponentially.
With ITS e-commerce order fulfillment services, you will benefit from our same-day shipping services, pick and pack, drop shopping, order processing and fulfillment and partnerships with smaller parcel carriers, helping to reduce your costs and delivery times. Our strategic location in Reno/Sparks, Nevada offers overnight access to the largest western cities for fast delivery.
When you use our e-commerce services, you’ll have full live visibility to order processing along with a high degree of integration with order management and status updates. We also handle returns management, customer notification and catalog fulfillment.
Our e-commerce fulfillment services provide:
- End-to-end operations support from the order placement to order delivery and returns
- Multichannel fulfillment, including ship to store, in-store pickup, direct to consumer
- Same-day shipping
- Real-time of feed based integration with order management systems
- Live interaction with inventory management system for in stock/out of stock feedback
- Integration to remote ERP systems
- Real-time visibility to all transactions and inventory
- Customized shipping programs to minimize the shipping cost
- Order and shipping confirmation emails
- International shipping
- Branded packaging
- Product customization including build your own product assembly and gift wrapping
- Shipping performance: all orders scanned to provide near 100% shipping accuracy
- Other services: quality testing, warranty processing