Customer Solutions

Time Sensitive Seamless Solution

Challenge:

Customer had time sensitive containers on the ocean that would not make it to their facility in Ohio and ship to consumers by projected date under their current scenario. The customer reached out to ITS for a possible solution.

ITS Solution:

Have containers re-routed to ITS Logistics where additional staffing, equipment and space were immediately allocated for project.

20 containers and over 10,000 orders shipped within 48 hours. Seamless solution to consumers.

Solutions for Inventory Accuracy Issues

Challenge:

Inventory accuracy issues which necessitated annual physical inventories.

ITS Solution:

Perpetual cycle counts on high volume items and weekly inventories on less active product. KPI’s established to monitor successes.

Improved inventory accuracy levels and consistent communication exceeded client expectations and annual physical inventory was eliminated.

Reductions of Expenses that Exceed $1M Annually

Challenge:

Customer has the need for a drive-time premier service for truckloads of product to California, which is their largest market. Volumes fluctuate throughout the day and can increase as much as 50%.

Customer Solution:

Utilize a large carrier with a lot of assets and plan for the worst case scenario.

ITS Solution:

Provide a dedicated, one way solution with a base of dedicated drivers to cover the estimated volume and cover the volume fluctuations with relief and part time drivers. Also, reduce the total number of loads by providing logistics post equipped trailers for a better cube utilization.

Reductions of expenses that exceed $1M annually and a 99.83% on-time delivery with drive-time service resulting in market growth and improved service.